Last Updated: December 2025
Mattress Topper Australia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mattress-topper.com.au (the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
1. Information We Collect
Information You Provide
We may collect information that you voluntarily provide when you:
- Subscribe to our newsletter
- Fill out a contact form
- Leave comments on our content
- Participate in surveys or promotions
This information may include your name, email address, and any other information you choose to provide.
Automatically Collected Information
When you visit our Site, we may automatically collect certain information about your device and your visit, including:
- Your IP address
- Browser type and version
- Operating system
- Referring website addresses
- Pages you view on our Site
- Time and date of your visit
- Time spent on pages
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website
- Improve, personalise, and expand our website
- Understand and analyse how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, including for customer service and support
- Send you newsletters and marketing communications (with your consent)
- Find and prevent fraud
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
Types of cookies we use:
- Essential Cookies: Necessary for the Site to function properly
- Analytics Cookies: Help us understand how visitors interact with our Site
- Advertising Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
4. Third-Party Services
Amazon Associates Program
Mattress Topper Australia is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au. As an Amazon Associate, we earn from qualifying purchases.
When you click on Amazon affiliate links on our Site, Amazon may collect information about you and your purchase. Amazon's collection and use of your information is governed by Amazon's Privacy Policy.
Analytics Services
We may use third-party analytics services such as Google Analytics to help analyse how users use the Site. These services use cookies to collect information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site.
5. Disclosure of Your Information
We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors and service providers that perform services for us
- For Legal Purposes: We may disclose your information where required by law or to protect our rights
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
- With Your Consent: We may disclose your information for any other purpose with your consent
6. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable. No method of data transmission over the Internet or method of electronic storage is 100% secure.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate information
- The right to erase your personal information
- The right to restrict processing of your information
- The right to data portability
- The right to withdraw consent
To exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Links to Other Websites
Our Site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every site you visit.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@mattress-topper.com.au
- Through our Contact Page
12. Australian Privacy Principles
This Privacy Policy is designed to comply with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth). If you believe we have breached the APPs, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).